The accounting profession is experiencing a fundamental shift in how routine tasks are performed. Intelligent automation and artificial intelligence (AI) are transforming traditional bookkeeping and compliance processes, reducing manual effort while improving accuracy. For Australian accountants, this technology represents both an opportunity to enhance service delivery and a necessity for remaining competitive in an evolving marketplace.
Understanding Intelligent Automation and RPA
Intelligent automation combines artificial intelligence with robotic process automation (RPA) to handle repetitive accounting tasks. While RPA mimics human actions to complete rule-based processes, intelligent automation adds a layer of AI that can learn, adapt, and make decisions based on patterns in data.
In accounting, this means:
- RPA handles structured tasks like copying data between systems, generating reports, or sending standard communications
- AI adds capabilities like recognising patterns in transactions, categorising expenses based on historical data, and identifying anomalies that require human review
Together, these technologies create systems that can process accounting tasks with minimal human intervention while continuously improving their accuracy.
The Current State of Automation in Accounting
According to Thomson Reuters, modern accounting software uses AI and robotic process automation to auto-categorise transactions, match invoices, reconcile accounts, and flag inconsistencies. This represents a significant departure from manual data entry and transaction matching that historically consumed much of an accountant's time.
The Journal of Accountancy reports that firms are seeing significant time savings per employee each month by automating data entry and communications tasks. These time savings translate directly into capacity for higher-value work and improved client service.
CPA Practice Advisor notes that mundane tasks like invoice processing, expense coding and basic bookkeeping are "going, going, nearly gone" to AI solutions. This stark assessment reflects the rapid pace at which automation is replacing manual processes in accounting firms of all sizes.
Key Areas of Automation Impact
Accounts Payable and Receivable
- Automatic invoice capture and data extraction
- Intelligent matching of purchase orders to invoices
- Automated approval workflows based on predefined rules
- Payment scheduling and execution
- Automatic follow-up on overdue accounts